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Dos Attacks – Resolution Found

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We’ve recently been experiencing DoS attacks on our server.  http://en.wikipedia.org/wiki/Denial-of-service_attack.

After further investigation we’ve found a patch that will prevent our SQL database server from shutting down in case this reoccurs.  This patch will be applied at midnite September 7th, 2010.

In addition we’ll be transitioning some clients over to new cloud-based servers shortly that will provide infinite scalability.

Written by admin

September 6th, 2010 at 6:54 pm

Posted in Server Notices

Slow Site Response ? Read this first!

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I get a lot of emails from customers who tell me that their site is slow or that they can’t access the site.  Our servers are hosted at a state of the art data center and the server is very rarely down.  If we need to reboot the server we typically do it in the middle of the night and it takes no more than 5 minutes.  We also continually optimize the server and upgrade it so our customers get the best performance available.   My answer then is that the issue is rarely from our end.

Out of 10 customers who complain nearly 10 always come back and tell me that the issue was on their side.  Either because of their computer or their own network connectivity.  When reporting a slow site response please send in a screen shot of these two tests:

  1. Speedtest – http://www.speedtest.net/results.php – This will tell you the speed of your network connection.
  2. Traceroute – http://network-tools.com/–  Type your website name (e.g. www.ezcapper.com) in the submit box and press GO.  Also select TRACE as the option in the above section . On the next page you will get the Traceroute results.  Please copy and paste that and send it back to us.

Written by admin

July 12th, 2010 at 6:09 am

Server Upgraded

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We have upgraded our server and facilities since May 27, 2010.  Here are the specs of the new server.

  1. Intel Xeon 3110 with redundant hard drives.
  2. Daily Backup
  3. Data center in Texas

You probably have noticed that the server is much faster than in the past.  Also for some customers who wish to obtain their own IP address, this can be done as well for a small monthly fee.

Written by admin

June 10th, 2010 at 9:10 pm

Posted in Server Notices

Welcome to our New Blog

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This blog is to keep our customers apprised on all our developments.  As a full-service company we provide complete solutions to help our customers earn more money.  Subscribe to our RSS Feed by adding us to Google Reader or other RSS reading tool.

Contact us if you have any questions on any of our services.  We can be reached at your convenience.